Privacy Policy

1. Information We Collect

We collect information you provide directly to us when scheduling a consultation, filling out contact forms, or communicating with our medical team. This may include:

• Personal Identification: Full name, email address, phone number, and date of birth.
• Medical Information: Medical history, eye conditions, previous surgeries, and photos submitted for virtual evaluations.
• Payment Details: Billing address and transaction records processed securely through our payment gateways.

2. How We Use Your Information

We use the information we collect for legitimate medical and business purposes, including:

• Providing, maintaining, and improving our specialized ophthalmic and aesthetic services.
• Scheduling appointments, sending reminders, and managing post-operative follow-up care.
• Communicating with you regarding treatment plans, updates, and medical recommendations.
• Complying with legal and regulatory medical record-keeping obligations.

3. Data Security & Confidentiality

We implement rigorous technical, administrative, and physical security measures designed to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction. All digital health records are encrypted and stored in compliance with medical data protection standards.

4. Sharing of Information

We do not sell, trade, or rent your personal identification information to third parties. We may share your information only under the following strict circumstances:

• With authorized medical personnel and specialists directly involved in your treatment.
• With trusted service providers who assist in operating our website and booking systems (under strict confidentiality agreements).
• When required by law, court order, or governmental regulations.

5. Your Rights & Choices

You have the right to access, correct, or request the deletion of your personal data stored in our systems. If you wish to review your medical profile or update your contact preferences, you can contact our privacy administration team at any time.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please reach out to us:

Address: Landshuter Str. 3, 94315 Straubing
Email: galal@augenzentrum-ostbayern.de
Phone: 094211555